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Regardless of the size of your company, there is almost always a requirement for spreadsheets. Indeed, business people use spreadsheets for various reasons: Accounts, Contact Management, Production Management, Sales Pipeline , even Bill of Materials and to some level, even job costing. And so we can stand over the claim that spreadsheets are universally handy, flexible, […]

Aside from the usual pitfalls, hazards and daily struggles of being an Irish SME, here at DB Computers we have a proven track record of helping when it comes to advising small to medium size enterprises. In fact, at least twenty years’ experience. Particularly when lending our expertise when it comes to implementing and deploying technology solutions.

Many businesses, and for that matter, business owners, are still at a loss when the term ‘CRM’ comes up. For the most part, it is viewed as a database of your existing customers. Historically, contact details are held in either an access database, or most typically, on an Excel spreadsheet. However, what either of these

Welcome back! I trust that by now you are back in the swing of things and having planned your strategy for the year, have decided where and when to make crucial decisions about the progress of your business, and started implementing the progressive changes! Sage Integration solutions are really helping companies streamline business processes. Whether it

CUSTOMER: CTS INDUSTRY:  Security solutions LOCATION: Ireland SOLUTION: Sage CRM Challenge Paper-based processes used by field engineers were hampering cash flow, impacting on productivity and making it hard to tick boxes around regulatory compliance. Solution By customising Sage CRM, CTS has addressed all the challenges with a bespoke integrated service management solution that has transformed the way the company

There are many benefits to scoping, implementing and deploying an integrated solution when it comes to service management. Saving time, would probably be the most tangible benefit, because saving time usually means saving money. And who wants to spend more time and money when they don’t have to? Preparing for ISO accreditation would be another,